All information on the Provider Web Portal is secure and viewable only by entering your unique User ID and password. Providers will have access to only their account information.
If you are having equipment or other technical problems, please call the Provider helpline at 1-877-516-5776. For a child care policy question, contact your Child Care Resource and Referral Agency (CCR&R).
News and Notices
Resources for Providers
- SFY 2018 ECC Payment Dates
- SFY 2018-2019 Co-Pay Schedule
- SFY 2018 Maximum Child Care Payment Rates
- Point of Service (POS) Users:
- Interactive Voice Response:
State Child Care Policies
- Policy Regarding Disqualification of Services for Parents
- Policy Regarding Disqualification of Providers to Receive Child Care Subsidy Payments
- Payment Processing and Discrepancy Reporting
- Level of Services Definition and Application
- Types of Child Care Agreements and Rate Calculations
- e-Child Care Attendance Policy Reminder