The New Jersey e-Child Care Provider Web Portal is a powerful tool that gives child care providers the ability to view information about their agreements, attendance transactions, payments, and other program information.  To start, enter your User ID (EPPIC™ Provider ID) and temporary password that was mailed to you with your Automated Clearing House banking form, tax form, and other material. After your first log-in, you will be directed to change your password and set your security question. 

All information on the Provider Web Portal is secure and viewable only by entering your unique User ID and password. Providers will have access to only their account information.

If you are having equipment or other technical problems, please call the Provider helpline at 1-877-516-5776. For a child care policy question, contact your Child Care Resource and Referral Agency (CCR&R).

• Provider Letter English/Spanish - Required use of ECC by July 1, 2012
• Parent Letter English/Spanish - Required use of ECC by July 1, 2012
• Initial Provider Letter
• Town Hall Presentation (IVR Providers)
• WBT–IVR Providers
• E-Child Care Training Video
• WBT–POS Providers
• POS User Manual
• POS Quick Reference Guide
• POS Provider Packet
• POS Quick Reference Guide - other languages
• POS Quick Reference Guide - Spanish
• POS Quick Reference Guide - Polish
• POS Quick Reference Guide - Haitian Creole
• POS Quick Reference Guide - Portuguese
• IVR User Manual
• IVR Quick Reference Guide
• IVR Provider Packet
• Provider Web Portal User Manual
• Parent FAQ(English and Spanish)
• State Child Care Policies
• Payment Exception
• Statewide Implementation of e-Child Care
• Payment Processing and Discrepancy Reporting
• Application of Daily Co-Payment Rates
• Level of Services Definition and Application
• Types of Child Care Agreements and Rate Calculations

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